Landlord Hotline & Online Access, Case Tracking & Resolution, and Lease Administration for Cell Sites
Md7 provides landlord management services to wireless operators throughout the world to help manage their cell site properties. The administrative burden is alleviated from the wireless carriers as Md7 becomes the first point of contact for cell-site landlords.
Our landlord management services and call center are designed to proactively manage the relationships directly with thousands of cell site landlords on behalf of the wireless operators.
Md7 makes landlord management efficient through its industry-specific system, LiveTrack, to create cases, manage, and resolve a variety of landlord-related issues.
Mobile network operators operating in the 5G era will not only need to learn how to effectively balance cost and growth but also the sheer volume of sites and new technologies they’ll be adding and needing to manage.
High-volume deployments will not only need a standardization of processes but also the tools and systems necessary to handle this trajectory.
Landlord and Lease Management
- Certificates of Insurance
- Utilities Management
- Access Issues
Legal & Title
- Abstract Lease Provisions
- Ownership Verification
- Entitlement Review
- Document Creation
Payments & Rent Roll
- Rent Reconciliaton
- Payments to Landlords
- Taxes, Utilities, Co-Location, Maintenance, and Ad Hoc Payments
- Landlord Invoices Scanned and Uploaded
Landlord Hotline & Online Access
- 24/7 Single Point of Contact
- Unique Toll Free Phone Line for Each Operator
- Call Reporting and Analysis
Case Tracking & Resolution
- Triage Calls and Online Cases
- Track to Completion
- Escalation Matrix For:
- Emergency Issues
- After Hours
- Rent Roll/Accounting
- Other Functional Areas
Want to see Md7 in action?
Get in touch with an Md7 representative and see how our solutions improve your network.