Landlord Management

Md7 provides landlord management services to wireless operators throughout the world to help manage the multitude of cell site properties. The administrative burden is alleviated from the wireless carriers as Md7 becomes the first point of contact for the cell-site landlords.

Our landlord management services include a hotline specifically for the property owners and call center. It’s been designed to proactively manage the relationships directly with the thousands of cell site landlords on behalf of the wireless operators.

Md7 makes landlord management efficient through its industry-specific system, LiveTrack™, to create cases, manage and resolve a variety of landlord-related issues.

Landlord Management

Site Development Document Signing

Lease Administration

  • Expirations
  • Renewal and Other Notices
  • Certificates of Insurance
  • Case Tracking
  • Utilities Management
  • Access Issues

Legal/Title

  • Abstract of Lease Provisions
  • Ownership Verification
  • Change of Ownership
  • Complex Language Issues

Payments/Rent Roll

  • Develop Rent Streams
  • Payments to Landlords
  • Taxes, Utilities, Co-Location, Maintenance and Ad Hoc Payments
  • Landlord Invoices Scanned and Uploaded

Landlord Hotline & Online Access

  • 24/7 Single Point of Contact
  • Unique Toll Free Phone Line for Each Operator

Case Tracking/Resolution

  • Md7 Triages Calls and Online Cases, Then Assigns to Professional In-House Specialists Who Track to Completion
  • Case Tracking and Follow-Up
  • Escalation Matrix For:
    • Emergency Issues
    • After Hours
    • Rent Roll/Accounting
    • Other Functional Areas

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