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Kundendienstmitarbeiter

Düsseldorf, Germany

Customer Service

Description

Are you looking for an exciting career opportunity with a company that values, rewards and develops its employees? If so, Md7 might just be the place for you. We are looking for a driven native-level German speaking Kundendienstmitarbeiter (Landlord Relations Consultant) to join our fast-growing team.

Our international team work with the largest telecommunication operators in Europe and helps them to manage their cell site leases, landlord relationships and all their real estate-related issues.

 

Day to Day:

  • Communicating with Landlords over the phone.
  • Negotiating leases through inbound and outbound calls.
  • Escalating unresolved issues in a timely manner, whilst following policies and procedures.
  • Solving issues over the phone.
  • Data entry and/or quality control.
  • Liaising with the Lease Processor Team to ensure correct issuing of leasing documents.
  • Process monitoring.
  • Participating in occasional meetings, competitions, trainings and team events.

 

Requirements:

  • Native-level German essential.
  • Interpersonal and communication (verbal & written) skills.
  • Knowledge of how to use MS Office.
  • Data entry and/or quality control experience is preferred.
  • Highly self-motivated and performance orientated.
  • Enthusiastic & pro-active.
  • Ability to work independently and take ownership of assigned tasks.
  • Customer service experience is a plus.

 

Apply now for immediate consideration to join the Md7 team!

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